You Have to Earn the Keys to the Elevator

How to sell to executives

by Jeff Thull, CEO and President of Prime Resource Group

Salespeople say, "Executives won't pay attention. They're indifferent and won't take the time to see us." Executives say, "Salespeople all sound the same. They're well versed about their products, but they don't take the time to understand my business. I'll see anyone that can show me a solid business case, but they shouldn't whine if I won't waste my time to 'learn' about their solutions." Read more ...

Improve with Improv!

Building customer rapport

by Craig Harrison

How to Grow a Great Company

Start by growing great employees

Nettie Hartsock interviews Erika Andersen

How to Set Goals and Achieve Ultimate Success ...

In business and in life

by John Roger, New York Times best-selling author and founder of Insight Seminars

You’re Measuring What? Since When?

Why marketing and sales metrics aren't customer-aligned

by Dick Lee, High-Yield Methods - CustomerThink

Five Tips for World-Class Customer Service

How'd they do that exactly?

by Jimmy Ray Purser, Network Solutions Expert - Cisco

The Grandmother Elevator Pitch

Top 10 Strategic Technologies for 2008? According to Gartner ...